Find A Place Host Agreement

Authority to list

The host represents that they own the property or have authority to market, rent and receive proceeds for it. The host is responsible for licenses, permits, permissions, insurance and compliance obligations that apply to the property or hosting activity.

Accurate listings and safe stays

Hosts must keep listing details, availability, rates, fees, amenities, occupancy limits, photos, address information and property rules accurate. Hosts are responsible for the physical property, maintenance, access, habitability, safety equipment and services promised in the listing.

Guest relationship and communication

Confirmed reservations are between the host and the booking guest. Find A Place provides booking and communication software, while the host is responsible for the stay and booking-specific decisions.

Property policies

Hosts may publish property policies and upload a policy PDF. Find A Place snapshots the policies associated with a reservation so the guest can review and accept the version presented at booking.

Payment processing and guest service fee

Guest booking charges are processed directly on the host's connected merchant account. For new Find A Place reservations, a 7% service fee is added to the guest's checkout total, calculated from the discounted lodging subtotal, excluding taxes and separately listed cleaning, pet and optional add-on charges. The fee is disclosed before the guest pays and is retained by Find A Place through the connected payment's application fee. Hosts do not pay a second Find A Place platform commission on those new reservations.

Reservations made before this fee policy took effect retain their original agreed payment, commission and fee snapshots; previously completed charges are not recalculated.

Guest lodging tax dollars remain with the host's connected-account proceeds. Stripe processing fees are the host's responsibility. Hosts remain responsible for applicable tax filing and remittance under the host agreement.

Taxes

Find A Place may calculate applicable guest-facing lodging taxes as part of checkout. Those tax dollars remain in the host's connected-account payment proceeds. The host is responsible for reporting, remitting and otherwise handling taxes associated with the host's rental activity except to the extent applicable law or a separate written arrangement expressly provides otherwise.

Host balance and bank deposits

Find A Place does not hold or manually schedule ordinary host booking proceeds. The payment processor controls balance availability and bank deposit timing for the host's connected account.

Cancellations, refunds and platform commission

Guest cancellation and refund requests are decided by the host under the property policy accepted for the reservation, subject to applicable law. A host may decline a refund, approve a partial refund, or approve a full guest refund where permitted by the applicable property terms. Find A Place's platform commission is earned when a paid reservation connects the host and guest and is non-refundable. A cancellation, guest refund, host refund decision, date change, shortened stay or other reservation adjustment does not return, reduce or reverse the Find A Place commission.

When a host authorizes a guest refund, that refund is created against the host-owned payment charge and is the host's financial responsibility. Guest taxes included in the refunded charge are returned through that host-owned charge as applicable. Processor fees are controlled by the processor and may also be non-refundable.

Reservation changes

Hosts may approve or decline guest change requests. Applying new dates updates the reservation and Find A Place calendar together, but it does not automatically alter the amount already charged. Any additional charge or guest refund must be separately authorized. Find A Place's original platform commission remains non-refundable even when the host approves a refund related to a reservation change.

Damage and disputes

Find A Place is not an insurer or damage-guarantee program. Hosts remain responsible for documenting and pursuing guest-caused damage claims.

Account and enforcement

Find A Place may request verification, pause or remove listings, investigate complaints, restrict access or take other reasonable action to protect guests, hosts, the platform or legal compliance.